Medical Answering Services

Our Professional Medical Answering Service has become a leader in the healthcare industry

Hello's Operator Answering Services provides friendly, professional & compassionate patient contact around the clock.

  • 24-hour live service available
  • State-of-the-art technology to deliver your patients' needs
  • Highly trained & dedicated operators
  • Easy retrieval of messages via pager, fax, voice mail, e-mail, cell phones, text messaging & alpha page.

The Doctor's Exchange Answering Service is the cornerstone of Hello, Inc.'s communication services. Either your local number or your toll-free number can be forwarded to us or your Hello number can be advertised for direct dialing. You have a choice of local numbers for Richmond, Tri-Cities, Hampton Roads, Fredericksburg, Northern Virginia and Charlottesville. We then work with you to design the most effective procedures and menu screens that our operators will use in handling your calls. To speed up the message delivery process, our operators can with one keystroke send your messages to your cell phone, alpha pager, or e-mail address.

Hello, Inc. has been a leader in providing healthcare communications to the medical community. We currently partner with physicians across the region to assist them in providing excellent 24/7 communications with their patients. Our staff is fully trained on the emergency response protocols and they are trained to be sensitive to the callers needs. Hello, Inc. specializes in supporting:

  • General Practitioners
  • Specialists
  • Surgeons
  • Home Health & Hospice
  • Dialysis
  • Respiratory Agencies
  • Mobile X-Ray

Hello, Inc. has always maintained high standards within our business operations to protect the confidentiality of information provided to us by our customers and their callers. Hello is HIPPA compliant. As your practice needs change, Hello works with you to re-design your procedures and information screens so that we can continue to efficiently provide the services you need. We are especially sensitive to the time constraints of physicians and health care professionals and their personnel and the prompt and professional manner that your patients deserve and to which they are accustomed.

We are especially proud of the high level of answering services that we have been providing for our customers for 91 years. Hello Inc. proudly provides service to the following cities and surrounding areas: Richmond, Charlottesville, Virginia Beach, Fredericksburg, Newport News/Williamsburg and Northern Virginia