100+ Years of
Answering Service Excellence

 877-435-5646

Serving Businesses Like Yours Since 1923

Founded in 1923 by Margaret Redmond Smith in Richmond, VA, Hello started with a simple mission: help doctors stay connected to patients after hours. Today, we still hold that mission close—delivering thoughtful, tech-enabled customer service for businesses nationwide.

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Telephone Answering Services

We answer live, 24/7 for businesses that can’t afford to miss a call—with services tailored to your brand and handled by real people.

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Call Center Services

Our professional agents are available 24/7 to support your goals, manage call volume, and enhance customer experience.

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Secure Messaging

Stay connected while protecting your patients’ and organization’s privacy with encrypted messaging on mobile devices.

Get a Free Quote Today!

Use our starter plan, priced at just $39.95 per month, or build a custom answering solution that fits your business. No pressure, no pushy sales—just real help from real people.

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HIPAA-Compliant Call Handling

Hello’s secure and compliant service is trusted by healthcare providers of all kinds.

Custom Scripting

We can customize our service to meet any organization’s requirements, while sounding like your team, not a call center.

Secure Messaging App

Send and receive messages securely, on-the-go, with our mobile app.

Minimal Hold Times

Ensure your callers receive prompt, responsive service whenever they reach out.

Friendly, Experienced Operators

Our team members have extensive experience representing businesses like yours while delivering warm, empathetic service.

Built for Efficiency

We’ll work with your business to control costs and keep operations running smoothly, so you always see a positive ROI.

Get Started with Hello

Book a Consultation

Let’s talk about how Hello can support your business with customized, 24/7 live answering services. Whether you need after-hours coverage or full-time support, we’ll help you design a solution that fits your needs—and your budget.

Call us at 877-435-5646!

Phone

877-435-5646

Address

2315 West Broad Street,
Richmond, VA 23220

100+ Years of Answering Service Excellence